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Refund, Exchange and Cancellation Policy
Customers may request a refund within 7 days of purchase if the generated image does not meet their expectations.
Full refunds are granted for technical issues (e.g., server errors, image not generated).
Partial refunds are considered on a case-by-case basis for images that do not closely match the provided prompt.
Refunds are not granted for dissatisfaction due to subjective preferences.
Exchange Policy
Instead of a refund, customers may opt for an exchange, allowing them to submit a new prompt for image generation.
Exchanges are limited to once per purchase.
Cancellation Policy
Orders can be cancelled within 1 hour of placing the order, provided the image generation process has not started.
If cancellation occurs after image generation, standard refund policies apply.
Quality Assurance
We guarantee the quality of image generation based on the clarity and specificity of provided prompts.
In cases of significant deviation from the prompt, we offer a re-generation of the image at no additional cost.
Technical Support
Continuous technical support is provided for issues related to website functionality and image generation process.
Technical support does not cover issues arising from user's hardware or internet connectivity.
Policy Updates
ineedthis.ai reserves the right to modify these policies at any time. Customers will be notified of significant changes.
Contact Information
For any inquiries or requests related to these policies, please contact our support team at support@ineedthis.ai.